privacy matters

privacy matters

Especially when it comes to you.

Especially when it comes to you.

Privacy Policy


Last Modified: June 29, 2023


This policy was written in English (US). To the extent any translated version of this agreement conflicts with the English version, the English version controls.

Here at Sickk, privacy is just as important as quality. Our business is constantly evolving, so this document may change from time to time. You may be notified during the use of the Service of a change in the Policy, at which point we may require you to review and agree to the updated Policy.

Please revisit this page periodically to ensure you are familiar with the latest version. Any updated policy becomes effective on the date it is published by us.


This Privacy Policy (the “Policy”) describes the relationship between you and Sickk LLC (“Sickk”, “us”, “we”, or “our”) and its affiliates regarding the ways in which we handle, store, record, use, or manage any information (“Info”), including but not limited to personal information that you provide or that we collect through our applications, software, websites, products, and related services (the “Service”).

Please note that the scope of this Policy is strictly limited to the information collected through the Service or our Sites. Sickk is not responsible for the actions of third parties, their content, privacy practices, or any products or services they may offer.


By using the Service, you acknowledge and agree to this Policy and the handling of your information as described herein. If you do not agree with this Policy, please do not use the Service.

If you have any questions or concerns regarding this Policy, please contact us at:

support@sickksoftware.com
Subject: “Privacy”

Information We Handle

As stated above, Sickk collects and handles information through use of the Service. Our primary objectives for collecting and handling your information include:

  • Creating and managing accounts

  • Improving our Service and user experience

  • Contacting users

  • Conducting internal research and analytics

  • Generating internal operational reports

We may store information on servers located in the United States and other countries.

In order to use portions of the Service, you may be required to create an account by providing information such as a username, password, and valid email address.

If you do not wish to disclose this information, please do not use the Service.

Personal Information

If you submit your resume or contact us regarding careers, we may collect information including your:

  • Name

  • Email address

  • Phone number

  • Resume or portfolio materials

This information is used solely for evaluating applicants and communicating regarding employment opportunities.

Sickk Sites

While using our Sites, certain information may automatically be recorded, including but not limited to:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Language settings

  • Referring websites

  • Session duration and usage data

We may use this information to monitor usage trends, improve the Service, troubleshoot issues, and enhance the user experience.

Usage of the Service may also involve collecting personal information such as:

  • Name

  • Username

  • Profile picture

  • Email address

  • Birthday

  • Social media profiles

  • Mailing address

This information may be used to create your user profile, provide Services, deliver updates, send merchandise, or communicate with you regarding products, announcements, promotions, or support.

You may opt out of promotional or physical mail communications at any time by contacting:

support@sickksoftware.com
Subject: “Legal Request”

Social Media Integration

Our Sites may include integrations with third-party platforms such as Facebook, Instagram, Twitter/X, LinkedIn, YouTube, Discord, Twitch, or similar services.

These integrations may collect certain information in accordance with the privacy policies of those third-party providers.

Your interactions with these integrations are governed solely by the policies of the respective third-party services.

Device Information

When using Sickk software or applications on mobile or desktop devices, we may collect information such as:

  • Device identifiers

  • Hardware type

  • Operating system version

  • IP address

  • Device name

  • Application usage data

  • Approximate geographic location

This information is used for troubleshooting, analytics, fraud prevention, localization, and improving the Service.

If you no longer wish to allow location tracking, you may disable it through your device settings.

Please note that portions of the Service may not function properly if location services are disabled.

Push Notifications

We may occasionally send push notifications regarding:

  • Service updates

  • Security notices

  • Announcements

  • Product information

You may opt out of push notifications at any time through your device settings.

Software Data Collection

Whenever you use our software, we may collect information regarding your interactions within the software and with other users.

This information may be associated with your account, device ID, or IP address for the purpose of providing and improving the Service.


Alternative Collection

We may collect information when you participate in contests, tournaments, giveaways, or promotional events.

Such information may include:

  • Name

  • Shipping address

  • Country

  • Postal code

This information is used solely for administering such events and delivering prizes or rewards.

Analytics & Data Tracking

We use analytics tools, which may include third party analytics tools, to collect information about how you use our software. Such tools tools may use cookies or other similar tracking technologies. We may use your data to carry out research, surveys, or to directly engage with or contact you, including but not limited to sending you communications for these purposes. We may also generate reports, trends, analysis or similar services for use by us for the purposes of research or business intelligence.

Advertisements

The Service may include advertisements. Advertisers may collect information including:

  • Device identifiers

  • IP address

  • Session activity

  • Approximate location data

This information may be used to provide relevant advertising experiences.

How We Handle Information

We use collected information for purposes including but not limited to:

  • Creating accounts

  • Providing products and services

  • Improving functionality and user experience

  • Customer support

  • Security and fraud prevention

  • Communications and notifications

  • Research and analytics

  • Promotions and announcements

Disclosing Information

Sickk does not sell personal information.

We may disclose information:

  • With your consent

  • To provide the Service

  • To process transactions

  • To comply with legal obligations

  • To enforce our Terms of Service

  • To protect the rights, safety, or property of Sickk or others

  • In connection with mergers, acquisitions, restructurings, or asset sales

Aggregated or anonymized information may also be shared for analytical or operational purposes.

Security

We take commercially reasonable measures to protect your information against unauthorized access, misuse, loss, or alteration.

However, no method of electronic storage, transmission, or handling is completely secure, and we cannot guarantee absolute security.

You acknowledge and agree that you provide information at your own risk.

Fraud Prevention

We may use personal information to prevent fraud, abuse, cheating, security threats, or unlawful activity.

We may cooperate with law enforcement agencies or fraud prevention organizations where required by law or necessary to protect the Service.

Access to Personal Information

You may correct, update, or delete your information through your account settings where applicable.

If you require assistance, contact:

support@sickksoftware.com
Subject: “Account Request”

We will make reasonable efforts to respond within 30 days.

Data Retention

We retain information for as long as necessary to:

  • Provide the Service

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request account deletion by contacting:

support@sickksoftware.com
Subject: “Account Status”

Contact Information

If you have questions or concerns regarding this Privacy Policy or our practices, please contact:

support@sickksoftware.com
Subject: “Legal Request"

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make the move and elevate your business

Level up your gaming with Playmode — where every match brings you closer to the action. Join players, compete in tournaments, and experience esports like never before.

[

get in touch

]

make the move and elevate your business

Level up your gaming with Playmode — where every match brings you closer to the action. Join players, compete in tournaments, and experience esports like never before.

[

get in touch

]

make the move and elevate your business

Level up your gaming with Playmode — where every match brings you closer to the action. Join players, compete in tournaments, and experience esports like never before.